Terms And Conditions

1.0 T&C's

By using the "Rocket Media Services" web site and services ("Service") provided by Rocket Media Services, you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Rocket Media Services reserves the right to change the Terms of Service at any time without notice. Such changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. You acknowledge and agree that it is your responsibility to review this page and the Terms of Service periodically and to be aware of any changes. Continued use of the Service after any such changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account.

2.0 Account Terms

  1. You must be 16 years or older to use this Service.
  2. You must be a human. Accounts registered by robots or other automated methods are not permitted.
  3. You agree to provide Rocket Media Services with valid e-mail address and any other information requested in order to complete the signup process.
  4. You are responsible for maintaining the security of your account and password.
  5. If you are using a free account you are not permitted to hide or obfuscate Rocket Media Services logo and web links.
  6. You may not use the Service for any illegal or unauthorized purpose.
  7. You may not use the Service as a remote storage server or file hosting service.
  8. If your monthly bandwidth exceeds 30 Gb on a regular basis, Rocket Media Services will contact you and reserves the right to increase subscription fees, suspend or remove your Account or website.
  9. Premium Plus accounts in Latvia can enable electronic customer age verification features. When age verification service usage exceeds 30 times per month, Rocket Media Services can contact you and request and charge and extra annual payment for the age verification service.

3. Prohibited Content and User Conduct

The Service may not be used to publish or promote the following content:

  1. Content which may be illegal in United States and EU.
  2. Content promoting illegal activities.
  3. Content of a pornographic nature.
  4. Content with the sole purpose of causing harm or inciting hate, or content that could be considered as slanderous or libellous.
  5. Content of a racist nature or anything that seeks to promote the bullying or belittling of others.
  6. Scams such as "get rich quick", pyramid, MLM, or other dubious schemes.
  7. Sites that collect donations, except when the site is operated by a registered charitable organisation (and a link to the corresponding registry is provided) or an explicit permission is received from Rocket Media Services.
  8. Sites whose sole purpose is to gain search engine ranking or followers on social networks.
  9. Sites whose content mainly consists of third party ads or copied content.
  10. Content that breaches the Google Website Quality Guidelines
  11. Content that breaches the Google Unwanted Software Policy

You agree that you will not:

  1. misuse or interfere with the Service;
  2. upload or publish content that is copyrighted or otherwise subject to third party proprietary rights unless you are the owner of such rights or have the permission from the rightful owner;
  3. upload, publish or promote any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  4. upload or publish any content that is adult in nature;
  5. send unsolicited commercial email (spam);
  6. offer for sale or sell any item, good or service that (a) violates any applicable federal, state, or local law or regulation, (b) you do not have legal rights to sell;
  7. upload or publish any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships;
  8. upload files for the sole purpose of having them hosted by Rocket Media Services and for use outside of a web site created using the Service;
  9. upload or publish any content that promotes or provides instructional information about illegal activities;
  10. impersonate any person or entity;
  11. exceed the scope of the Service that you have signed up for;
  12. use the Service as a forwarding service to another web site;
  13. include more than three ad units per page, or any advertising that greatly reduces the usability of the site;
  14. hide Rocket Media Services domain name on free websites by means of HTML frames or in any other way.

4. Privacy and Data Protection

  1. Rocket Media Services privacy policy explains how we treat your personal data and protect your privacy when you use the Service. By using the Service, you agree that Rocket Media Services can use such data in accordance with our privacy policy.

5. Payments and Fees

  1. The financial relationship between a paying customer and Rocket Media Services, Payments.

6. Account Cancellation

  1. You can cancel your account via our online control panel. Cancellation requests are not accepted through phone, email, fax, or any other method.
  2. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again. Any payments that have been already made are non-refundable.
  3. Rocket Media Services, in its sole discretion, has the right to suspend or terminate your account at any time for any reason without notice. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account.
  4. Free websites that are not updated and do not receive genuine visitors will be automatically suspended after a month of inactivity.
  5. For avoidance of doubt, we have no obligation to store, maintain or provide you a copy of any content that you or others provide when using the Service.

7. Modifications to the Service and Prices

  1. Rocket Media Services reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  2. Prices of all Services, including but not limited to monthly and yearly subscription plan fees to the Services, are subject to change without a prior notice. Such changes shall be effective upon their posting on Rocket Media Services website.
  3. Rocket Media Services shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  4. If we discontinue the Service, if reasonably possible, we will give you reasonable advance notice and a chance to get information out of the Service.

8. Disclaimer

  1. Your use of the Services is at your sole risk. The services are provided on an "as is" and "as available" basis.
  2. Rocket Media Services does not warrant that (a) the service will meet your specific requirements, (b) the service will be uninterrupted, timely, secure, or error-free, (c) the results that may be obtained from the use of the service will be accurate or reliable, (d) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (e) any errors in the Service will be corrected.
  3. You expressly understand and agree that Rocket Media Services shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Rocket Media Services has been advised of the possibility of such damages), resulting from: (a) the use or the inability to use the service; (b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (c) unauthorised access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the service; (e) or any other matter relating to the service.
  4. To the fullest extent allowed by law, the total liability of Rocket Media Services, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Service.
  5. We recognize that in some countries, you might have legal rights as a consumer. If you are using the Service for a personal purpose, then nothing in these Terms of Service limits any consumer legal rights which may not be waived by contract.

9. Indemnity

  1. You agree to hold harmless and indemnify Rocket Media Services and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys' fees.
  2. You agree to compensate Rocket Media Services any damages arising due to your use of or connection to the Service, violation of these Terms of Service, or violation of any rights of another.

10. Assignment

  1. Neither the Terms of Service nor any of the rights, interests or obligations hereunder may be assigned by you (whether by operation of law or otherwise) without the prior written consent of Rocket Media Services. Rocket Media Services may assign the Terms of Service without the consent of yours. Subject to the foregoing, the Terms of Service shall be binding upon, inure to the benefit of and be enforceable by the parties and their respective successors and permitted assigns.

11. Miscellaneous 

  1. All operations with domain names are handled according to our Domain Name Policy.
  2. Mozello reserves the right to refuse Service to anyone at any time for any reason.
  3. If it turns out that a particular term is not enforceable, this will not affect any other terms.
  4. Anything not explicitly stated in the Terms of Service is subject to interpretation at Mozello's sole and absolute discretion.
  5. Different payment and cancellation terms may apply if the Service subscription is purchased via Mozello reseller.

Domain Name Policy

  1. Paid Rocket Media Services subscriptions come with one Rocket Media Services sub domain name registration included in the price. Additional domain name registrations or domain name change can be done for extra fee which is shown upon checking the availability of particular domain name.
  2. Domain name registration is ordered online via Rocket Media Service interface.
  3. We are not a domain registrar for most domain types; we use third party domain companies to buy domain names for our customers. We guarantee that domain names that are bought through us will work with Rocket Media Services.
  4. By ordering a domain name registration, you authorise Rocket Media Services to perform domain name registration on your behalf and manage the domain, by entering you into agreement with corresponding domain name registrar or registry for Rocket Media Services to also manage your requested domain.
  5. By ordering a domain name registration, you accept full responsibility for compliance with any applicable law as well as, if applicable, the registration requirements of ICANN and the respective registrars and registries which shall be considered part of this agreement.
  6. When we register a domain name on behalf of you, we will use the data that you entered in the order form to specify the domain owner. If you want to specify a different domain owner, you must notify Rocket Media Services about this by e-mail and wait for a confirmation before placing an order;
  7. To ensure your rights to use the domain name that we register for you, we will submit your full name (also, company name, if specified), contact information and any other mandatory data to an accredited domain registry. The use of this information is governed by the respective privacy policy of the domain registry. In some cases domain registrant information (e.g. name, address, e-mail etc.) may be added to WHOIS register as required by regulations and is therefore publicly accessible. Domain name registration can not be done without this. For an extra fee on some domain types it is possible to purchase "privacy service" that allows to hide domain owner data (it will still be available upon request by law-enforcement organizations).
  8. When you order a domain name registration, you signify that the information that you provide is accurate and precise. You are also responsible for notifying Rocket Media Services about any changes of the domain name owner contact information.
  9. The transfer of domain name ownership to another person or a change in the domain name owner data is only possible (a) upon request from domain name owner, (b) to satisfy any applicable law, regulation, legal process or enforceable governmental request.
  10. Once you order a domain name, it may take up to three business days before the domain name becomes operational. Usually the domain name will become operational within 24 hours after we have received the payment.
  11. To use domain names that have been bought through Rocket Media Services you must have an active Rocket Media Services Premium or Premium Plus subscription.
  12. If you want to use the domain name purchased from elsewhere you will be required to use our dns settings.

Payment and Refund Policy

  1. Domain renewal fee may be charged up to 3 weeks before the domain name actually expires. This gives us an opportunity to save the domain name from being lost in an event of a failed payment.
  2. Your domain name will be renewed automatically as long as we receive timely payments for Rocket Media Services subscription and domain name registration.
  3. If we have not received the payment for the domain name or Rocket Media Services subscription renewal at least ten days before the domain name expires, it will be deleted and may be permanently lost without a possibility for recovery.
  4. If we have not received a timely payment for a domain name, we may renew the domain name at our own expense and then use it at our own discretion for whatever purpose we see fit.
  5. When it is possible, we may choose to offer you a chance to recover an expired domain. If you agree to such offer, you will have to pay in advance all applicable recovery fees and costs incurred by us.
  6. You can cancel domain renewal and any future automatic payments by contact us by email, phone. Any payments that have been already made are non-refundable.


  1. You expressly understand and agree that Rocket Media Services shall not be liable for any damages or losses resulting from a failure to renew, register or maintain any domain name that has been ordered through us.

Using your own Domain Name

  1. By purchasing a domain name through Rocket Media Services, you agree to this policy. If you do not agree to our domain name policy, do not buy domain names through Rocket Media Services. You can use your own domain name that you have purchased somewhere else.
  2. If you choose to use your own domain name, you must take care of all the technical details concerning the configuration of your domain name. Rocket Media Services will provide you with the IP addresses and basic info on pointing the domain to our servers.
  3. Solving any domain problems that are related to domain names purchased somewhere else is a paid service for an extra fee of 50GBP per hour (excluding taxes)